AN ORGANIC IT ECOSYSTEM
Depending on your operational needs, our experts can offer remote or on-site Level 2 or Level 3 support, 24/7 – 365. Or, at your request, EcoSysIP’s team of seasoned professionals can also work in tandem with your own team, using your methods and specific procedures.
WHAT WE CAN OFFER YOU
The services we provide on a daily basis include:
Requirements analysis, IT solution design and architecture, operationalization/deployment, optimization, education and transfer of knowledge, recovery support, network infrastructure application readiness assessments, information security reporting, secure next-generation cloud computing, LAN/WAN networking, telecom infrastructure, quality of service (QoS).
To grow an ecosystem composed of our experts and customer and partner resources to drive customer projects to completion, EcoSysIP offers highly specialized services of great strategic value for not only its customers, but also for their partners and customers.
EcoSysIP will work alongside its customers to deploy technology solutions. In addition, it offers customer support for medium and large businesses in a wide range of sectors, including transportation and logistics, retail, manufacturing, finance and insurance, professional services and many others.
Our know-how, fields of expertise and professionalism, combined with the excellence of our partners and close collaboration with your professionals and technology partners will create a scalable ecosystem within your business.
EcoSysIP listens carefully to each of its customers to recommend the best industry-leading solutions for their sector and deliver them quickly in a structured, efficient and cost-effective manner.
A requirements analysis is essential for us to properly assess the customer’s technology needs. An idea well-conceived presents itself clearly. Performing this analysis at the outset allows us to connect business and technology objectives and budgets with customer expectations. We can then provide the customer with a clear statement of its needs that includes observations, technology and budget recommendations and potential schedule and financial risks.
ARCHITECTURE – DESIGN AND DEPLOYMENT
The network architecture lays the groundwork for all of the services our company offers. After receiving the customer’s go-ahead, we will design a robust, resilient and scalable IT architecture optimized according to the findings of the requirements analysis. This means that it will meet the company’s current and future needs. Using this method, EcoSysIP can ensure that the local (and/or remote) network is reliable and robust, secure and cost-efficient.
TELECOM AND NETWORKING
Telecommunications and networking are a key driving force in today’s societies around the world. On a macro scale, telecommunications is a major business sector. On a micro scale, telecommunications and networking serves as a foundation for businesses like e-commerce or simply to improve a company’s efficiency.
The accredited and certified professionals at EcoSysIP are constantly working with telecom and networking industry leaders to acquire a deep understanding of its processes and technologies. This allows us to offer customers an optimal deployment of the most robust, resilient and efficient solutions available.
No matter the customer’s needs, the mandate or the equipment specifications and settings, the EcoSysIP team always proceeds in the same way. We investigate and then analyze before recommending a custom architecture design that is right for your business requirements. And rest assured that we always design in accordance with industry best practices – practices that will optimize your telecommunications.
NEXT GENERATION SECURITY
Traditional security methods that rely exclusively on detection and blocking are no longer adequate to defend against zero-day attacks and increasingly intelligent persistent threats. Furthermore, the advent of the IoT adds new urgency to the situation. That is why EcoSysIP offers customers its Personalized Security Assessment. The purpose of this new tool is to protect an organization’s most important asset: private data (legal, financial, personal, etc.).
EcoSysIP’s professional data security services use industry best practices to carry out data security assessments for businesses. Following the assessment, a confidential report containing the detected threats, observations and security solution recommendations will be provided to the customer. Upon request, EcoSysIP can also propose a remediation plan to mitigate risks.
Many companies are turning to cloud computing services for cost savings and better performance. Before deciding to migrate your activities into the cloud, you should examine your company’s organizational and IT requirements, adapt server capacity to your business needs, carefully determine what kinds of information and what folders you want to migrate into the cloud, understand how that migration will take place and most importantly, evaluate all of the options offered by the cloud computing providers. This can be a major challenge. To understand all of the intricacies, you may need to call upon an outside IT specialist (or trusted advisor) if you do not have that expertise in-house.
EcoSysIP is that IT specialist. Before performing any work, we will take into account your specific needs, such as your type of business, objectives, environment and the level of control you want to retain, as well as your budget. Why? Because we are accountable for and guarantee the integrity of our work.
Our private and hybrid cloud computing offerings (next generation secure cloud) are differentiated by their high security, very high availability, reliability and robustness. Our leased cloud service is hosted in an environment that meets the highest industry standards that is supervised by a highly skilled team that is dedicated to the quality of the services offered.
SUPPORT AND EMERGENCY RECOVERY
With the expertise and processes we have put in place, we are able to guarantee all of our customers industry-leading customized 24/7 – 365 collaborative support. EcoSysIP’s experienced emergency specialists are able to answer emergency calls in less than 30 minutes. These accredited and certified IT professionals are trained to skillfully handle a full range of generic and customer-specific issues. All of them have extensive field training in emergency recovery, which allows us to provide the fastest recovery time in the industry. Our professionals are accountable for the quality of technology support services they offer and are committed to offer EcoSysIP’s demanding customers an outstanding collaborative support experience.